What you agree to, by using Unplanned Club.

By accessing the Site or signing in to the Platform, you agree to these Terms, our Privacy Policy, our Cookie Policy, our Acceptable Use Policy, and — if your employer is a customer — the Data Processing Addendum attached to its subscription. Together those documents are the agreement between you and us. If you do not agree to them, do not use the Service.

The three parties

Unplanned Club is sold to companies and used by their employees. That means three parties — not two — are involved in any given workspace, and these Terms only make sense in that light:

• Unplanned Club — we build and operate the Service.
• The Customer — the company (your employer, or a company you contract with) that signs a Master Subscription Agreement and an Order Form with us and pays for a workspace. The Customer decides who is added to its workspace.
• You, the End User — the individual person accepting these Terms and signing in to the workspace.

Anything commercial (pricing, contract term, payment, uptime commitments, support tier, region of deployment, data-processing terms) is between the Customer and us under the Master Subscription Agreement. Anything about how you personally use the Service is between you and us under these Terms. Where the two overlap, the Master Subscription Agreement controls.

What the Service is

Unplanned Club is an Employee Connection Platform — a private social network that a Customer deploys for its workforce. The Service lets people inside a single workspace post to a Feed, join Clubs, organize Meetups, send Chats, engage with Riff, and play Games. The Site is the marketing surface anyone can read. The Platform is the workspace product, available only to invited members of a Customer's workspace.

Who can use the Service

To accept these Terms and use the Service, you must:

• Be at least 18 years old.
• Be invited to a workspace by a Customer (typically, employed or engaged by that Customer) and sign in with the work email or single-sign-on identity the Customer provisions for you.
• Not be barred from using the Service under applicable law, including applicable export controls and sanctions programs.
• Not have been previously removed from the Service by us or by your employer's admins for a violation of these Terms or our Acceptable Use Policy, unless we reinstate you in writing.

If you accept these Terms on behalf of a company, you represent that you are authorized to bind that company. Accepting these Terms in that capacity does not create or modify the Customer's commercial subscription — that is governed by the Master Subscription Agreement.

Your account and login

All sign-in for the Platform happens at app.unplannedclub.com. The Site at unplannedclub.com never asks you to authenticate. Where the Customer has enabled single sign-on, you sign in through the Customer's identity provider (for example, Okta, Google Workspace, or Microsoft Entra) and the Customer remains the source of truth for your account.

You are responsible for keeping your credentials confidential and for activity that occurs under your account. Notify us at support@unplannedclub.com and your Customer's admin as soon as you suspect unauthorized access. We may suspend access while we investigate.

How you may use the Service

You may use the Service for the legitimate work-related purpose your employer provisioned it for. The full list of things the Service may not be used for lives in our Acceptable Use Policy — it is part of these Terms by reference and breaking it can lead to suspension or termination.

In summary, and without limiting that policy, you agree not to:

• Use the Service to break the law or to harm another person.
• Harass, threaten, defame, dox, or discriminate against anyone, including your coworkers.
• Post or share material that is unlawful, that you do not have the rights to share, or that infringes someone else's intellectual property or privacy.
• Send spam, run unsolicited commercial promotions, or use the Service to recruit workspace members away from your employer.
• Impersonate Unplanned Club, your employer, a coworker, or anyone else.
• Probe, scan, scrape, or test the Service's security, attempt to bypass rate limits or access controls, or otherwise interfere with the Service's normal operation.
• Use the Service or its outputs to build a competing product, or to train a machine- learning model using content produced by another workspace member without their explicit permission.
• Use the Service to handle data your employer has classified as not permitted on the Platform (for example, regulated health information or payment card data, unless the Order Form expressly allows it).

Content you post

"Your Content" means anything you submit through the Service — posts, photos, videos, voice notes, comments, reactions, RSVPs, profile fields, messages, club descriptions, and so on.

As between you and us, you keep all rights you already have in Your Content. You grant Unplanned Club a worldwide, non-exclusive, royalty-free license to host, copy, transmit, store, display, reformat, and otherwise process Your Content solely to operate, secure, and improve the Service for the Customer's workspace. This license ends when Your Content is deleted from the Service, subject to ordinary backup and audit-log retention described in the Privacy Policy.

We do not use the contents of your posts, comments, or direct messages to train shared machine-learning models that benefit other Customers. Personalization features (for example, ranking your Feed or recommending a Club) use signals from your own workspace only.

You represent that Your Content does not violate these Terms, the Acceptable Use Policy, or applicable law, and that you have the rights necessary to grant the license above.

Your employer's role

The Customer — your employer — controls its workspace. That means the Customer's authorized administrators may, among other things:

• Decide who is added to the workspace and what departments, offices, or groups exist.
• Configure workspace settings — visibility defaults, retention windows, integrations, allowed regions, identity provider, password and session requirements.
• Remove posts, comments, photos, videos, or other content from workspace-visible surfaces (Feed, Clubs, Meetups, Riff) when it violates policy, the Acceptable Use Policy, or the Customer's own workplace rules.
• Deactivate, suspend, or remove member accounts — for example, when you leave the Customer.
• Export workspace data the Customer is entitled to, in formats described in the Master Subscription Agreement and Data Processing Addendum.

Customer admins cannot read the contents of your one-to-one or group Chats. That is described in detail in our Privacy Policy. Where the Customer requires an action that affects your account (for example, an account-deactivation request when you leave the company), we follow the Customer's instructions consistent with these Terms and the law.

Our intellectual property

The Service — including its software, design, brand, logos, copy, product surfaces, and the look and feel of the Site and Platform — is owned by Unplanned Club and its licensors and is protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable, revocable right to use the Service for the duration of, and consistent with, the Customer's subscription and these Terms. We reserve every right not expressly granted.

You may not copy, modify, distribute, sell, lease, sublicense, or create derivative works from any part of the Service; reverse engineer it or attempt to extract source code; or remove proprietary notices.

"Unplanned Club" and the Unplanned Club word mark and logo are trademarks of Leadbxd Technologies Pvt Ltd. You may reference the brand to describe your use of the Service, consistent with our press guidelines, but you may not use it in a way that suggests endorsement, partnership, or origin without our written consent.

Feedback

If you send us ideas, suggestions, or feedback about the Service, you grant us a perpetual, irrevocable, royalty-free license to use them without obligation to you. Don't send us anything you consider confidential.

Third-party services and integrations

The Service can connect to third-party services chosen by the Customer — identity providers, HR information systems, calendar systems, video tools. Those services are operated by the third party under their own terms and privacy practices, not ours. Use of them is between the Customer (or you, where applicable) and that third party. We are not responsible for third-party services and may stop supporting any integration with reasonable notice.

Beta and pre-release features

From time to time we may make features available as "beta," "preview," "early access," or similar. Those features are provided as-is, may change or be removed at any time, may not be covered by service-level commitments in the Master Subscription Agreement, and may be subject to additional terms presented at the time of activation.

Changes, suspensions, and outages

We work to keep the Service available and to improve it. We may add, change, or remove features, change supported environments, and perform maintenance — sometimes on short notice. For changes that materially reduce a feature relied on by Customers under an active Order Form, we follow the notice and roll-back terms in the Master Subscription Agreement.

We may suspend access to the Service — to a workspace, an account, or individual content — when we reasonably believe it is necessary to (a) respond to a security or integrity incident, (b) comply with the law, (c) prevent harm to other users or Customers, or (d) address a serious violation of these Terms or the Acceptable Use Policy. We will give the Customer reasonable notice unless doing so would defeat the purpose of the suspension.

Termination

You may stop using the Service at any time. If you'd like your individual account closed, you can usually do that in account settings or by asking your employer's workspace admin; for everything else, write to support@unplannedclub.com.

We may terminate or suspend your individual access to the Service if you materially breach these Terms or the Acceptable Use Policy, if continued access poses a real risk to other users, or if we are legally required to do so. Where the breach is capable of cure and the situation allows, we'll typically ask you to cure it first.

The Customer's workspace as a whole is governed by the Master Subscription Agreement. When that subscription ends, your access to the workspace ends with it. Workspace data is handled in the wind-down described in that agreement and the Data Processing Addendum.

After termination

Sections of these Terms that by their nature should survive termination will survive — including ownership, the licenses you grant in Your Content for backups still in the system, disclaimers, limitations of liability, indemnities, governing law, and dispute resolution.

Disclaimers

Except where the Master Subscription Agreement says otherwise, the Service is provided "as is" and "as available." To the maximum extent permitted by law, Unplanned Club and its affiliates and licensors disclaim all warranties, whether express, implied, statutory, or otherwise — including any implied warranty of merchantability, fitness for a particular purpose, non-infringement, accuracy, or that the Service will be uninterrupted, error-free, or secure.

We don't endorse, verify, or take responsibility for content posted by users. Use your judgment, and report things that don't belong on the Platform — the contact for that is in the Acceptable Use Policy.

Limitation of liability

To the maximum extent permitted by law, Unplanned Club and its directors, officers, employees, agents, affiliates, and licensors will not be liable to you for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenues, goodwill, business interruption, or data, arising out of or related to your use of (or inability to use) the Service — even if we have been advised of the possibility of such damages and even if a limited remedy fails of its essential purpose.

Our aggregate liability to you personally under these Terms — separate from any liability we owe the Customer under the Master Subscription Agreement — will not exceed one hundred U.S. dollars (US$100). Commercial liability between Unplanned Club and a Customer is set in the Master Subscription Agreement and is not modified by these end-user Terms.

Some jurisdictions don't allow the exclusion of certain warranties or the limitation of certain damages. In those places, the disclaimers and limits above apply only to the extent the law permits.

Indemnity

You agree to indemnify and hold harmless Unplanned Club and its affiliates from any claim, demand, or expense (including reasonable attorneys' fees) brought by a third party and arising out of (a) Your Content, (b) your breach of these Terms or the Acceptable Use Policy, or (c) your violation of law or of the rights of another person. This obligation is personal to you and is separate from any indemnity the Customer may owe under the Master Subscription Agreement.

Governing law and disputes

These Terms are governed by the laws of India, without regard to its conflict-of-laws rules. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

Before filing a formal claim, please write to us at support@unplannedclub.com with enough detail to let us investigate. We'll try to resolve it informally within 60 days. If we can't, the parties agree to the exclusive jurisdiction of the courts at Bengaluru, Karnataka, India for any dispute arising out of or relating to these Terms or the Service, and consent to personal jurisdiction there.

Nothing in this section limits either party's right to seek injunctive or equitable relief in any court of competent jurisdiction to protect intellectual property, confidential information, or the integrity of the Service.

Changes to these Terms

We may update these Terms when the law, our practices, or the Service changes. The "Effective" date at the top reflects the latest version. For material changes that affect end users, we will give notice in the Platform or by email before they take effect. Continued use of the Service after a change takes effect means you accept the updated Terms; if you don't, stop using the Service.

General

• Entire agreement. These Terms, together with the Privacy Policy, Cookie Policy, Acceptable Use Policy, and (for Customers) the Master Subscription Agreement, Order Form, and Data Processing Addendum, form the entire agreement between you and us about the Service and replace any prior agreement on the same subject.
• Order of precedence. If these Terms conflict with the Master Subscription Agreement signed by the Customer, the Master Subscription Agreement controls for that Customer's workspace.
• Severability. If a provision of these Terms is found unenforceable, the rest stays in force, and the unenforceable provision is read down to the minimum needed to make it enforceable.
• No waiver. Not enforcing a right once doesn't waive it later.
• Assignment. You may not assign these Terms. We may assign them to an affiliate or in connection with a merger, acquisition, financing, or sale of assets.
• Force majeure. Neither party is responsible for failure to perform caused by events beyond its reasonable control.
• No agency. These Terms do not create a partnership, employment, or agency relationship between you and us.
• Notices. We may send you notices through the Platform, by email, or by posting on the Site. Send notices to us at support@unplannedclub.com.

Contact

Questions, concerns, or notices about these Terms:

Leadbxd Technologies Pvt Ltd, doing business as Unplanned Club
Email: support@unplannedclub.com
Web: unplannedclub.com/contact